Eddie and I just got back today from two comped nights at the new Pool Tower hotel at Winstar. We've stayed there many times since they opened it and the rooms are really nice and comfortable. We've stayed in a magnificent corner suite three times and really enjoyed them...nice!
We had a free dinner buffet and the food was very good! The free senior breakfasts on Wednesday and Thursday (today) were tasty but could have been better...don't want to complain as it was all free food!
Now for our slot play! Wow! The slots were hot! We played our rear ends off and didn't lose them...almost every machine I played gave me really nice bonuses. I came out almost two grand ahead. I mostly played random machines. Just kinda went wild...when a slot quit paying I just moved to another. I was playing fifty cents to two bucks a spin. Eddie did really well also. He won't bet more than fifty cents no matter what but he got lots of free spins and came out almost five hundred ahead. We hadn't seen the slots this loose in a very long time. Maybe it was just sheer luck but whatever it was we loved it!
We're booked for two more free nights in two weeks and I hope we win again! We're not going to give the money back...no way! I'm going to Kiowa casino which is twelve miles north of Wichita Falls TX across the Red River into Oklahoma with my senior group next Tuesday. Eddie won't go because he hates the two hour bus ride. I hope to do ok there...it's a small casino but I've won a bit there before...nothing grand, but it's a good outing with my group. I hope everyone is winning big! Joni

So, I've been playing here for years and they have one card, no tiers and no way to track your points or offers online. Apart from the occasional $5 or $10 free play in the mail I hadn't really gotten anything of value. That is until recently, I know my play has been frequent and fairly heavy the past few months and I started receiving these offers for free hotel nights from them. First it was 2 nights the first two weeks of April and 2 the second two weeks. Then it was 2 nights each week in May. Then June and July offers included unlimited free nights, no blackout dates. Only restriction was you couldn't stay more than 4 nights in a row.
I thought ok, let me reserve a room for last Friday night. I've never stayed there and they have 1500+ rooms now so they'll have plenty. The offer in the mail says to call to reserve so I do and she promptly says they're sold out after I mention I had an offer for free nights. I said, in the middle of nowhere you've sold out of all 1500 rooms? 'Oh yes we're sold out til the 1st.'
Hmmm, but when I checked on their website I could certainly book a room at full price or even half off just not a free one.
WTH?? What do they do send out thousands of those offers, block off 50 rooms and say sold out to everyone else? What crap...I wrote into them and got a canned response.
So disappointing but not unexpected.
Anyone had any experience with redeeming offers there?